Wine Complaint
The other day we had a complaint about wine service in one of our hotels, to be honest this is quite rare but I rang the customer to find out what had happened. He told me that the sommelier was opening bottles of wine and then taking and drinking some of the wine, and that it was a disgraceful practice that he had never see anywhere in the world and that he had eaten for years in the best restaurants in the world (you know the type).
Read More